Delivery Terms

  • Delivery of ordered goods
    The delivery of the goods, ordered through the online store is performed by Speedy AD.
    Deliveries are made only at the territory of Bulgaria. At delivery, the recipient signs a transfer document, which certifies the precise performance of the order. The Customer is entitled with the right to use the option “Inspection before payment”, free of charge, for each order.
    The delivery time-frames depends on the terms and conditions of Speedy AD and the place for delivery. Usually, the deliveries take place up to 24 hours if the order is accepted up to 13:00 hours and to 48 hours, if the order is accepted after 13:00 hours.
    The delivery options can be modified by the Company at any time. Under unexpected and not foreseen circumstances, the Company reserves the right to extend the delivery period while providing information to the User.
    The goods are delivered to the recipients by hand, against signature, where larger deliveries (as per the judgment of the individual, making the delivery), are delivered to the entry of the building. In case of inability or difficulties for the personal transfer of the delivery to the recipient, the deliveries are handed over as follows:
    A. for business address - to an individual with place of work at the provided address, by recording the name of the individual, who has accepted the delivery.
    B. for home address – to a member of the household, by recording the name of the individuals, who accepted the delivery.
    In case the handing over of the delivery is not possible, not due to a default of the Company or the courier, the individual, performing the deliveries dials the contact phone, provided by the Customer in order to specify at which office of the courier, the Customer can get his/her delivery. In case the handing over of the delivery is not possible, not due to a default of the Company or the courier, and inability to contact the Customer, the distant sale contract is automatically terminated.